Shipping

When we receive an order it takes 1 -3 business days to process it before it ships. (24 - 72 hours).  Orders received after 4 PM are not processed until the next business day.

Orders are not processed during weekends or holidays.

UPS does not ship to P.O. Boxes, USPS is Required for those addresses.

For HI, AK, and PR customers, USPS Priority Mail is normally used. **

International orders normally ship via USPS Priority International.

 International shipping charges cover only the cost of airmail and do not include any additional fees or taxes your government or postal service may assess upon delivery. We cannot be responsible for products confiscated by your government.

**NOTE: If you choose Priority Mail, it does NOT mean your package will ship faster. We go to the Post Office 2-4 times per week, primarily for International orders. USPS Priority Mail has a ship time of 3-5 days. Please keep in mind that we are unable to track USPS packages from our warehouse. If you have a street address, please consider choosing UPS shipping first.

Returns

Because we are a manufacturing facility, we can only accept returns on unopened product. There is a 15% restocking fee on all unopened returns and a refund will be issued upon receipt of the returned product intact, to HealthForce. There is no refund for original shipping costs and you are responsible for return shipping expenses and any applicable insurance.

**NOTE:  If you choose Priority Mail, it does NOT mean your package will ship faster.  USPS Priority Mail has a ship time of 3-5 days. Please keep in mind that we are unable to track USPS packages from our warehouse.  If you have a street address, please consider choosing UPS shipping first.

Returns

Because we are a manufacturing facility, we can only accept returns on unopened product. There is a 15% restocking fee on all unopened returns and a refund will be issued upon receipt of the returned product intact, to HealthForce. There is no refund for original shipping costs and you are responsible for return shipping expenses and any applicable insurance.